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Date of Request:
May 2000 to Motor and Mitchell; May 2001 to ADP Date Posted: May 5, 2001 Updated: July 16, 2001 (Motor response has been updated or
clarified from previous entry.) CIC
Reference No. 114 Data
Providers: Mitchell International, ADP Claims Solutions Group, Motor
Information Services/CCC Information Systems Original Time Allowance: 7.0 Original Labor Note: none
Issue:
- Time allowance not realistic.
- Labor text note inaccurate Labor note does not specify that the
inner lock pillar must be replaced (or removed) in conjunction with the
replacement of the outer cab corner. The outer replacement part cannot be
sectioned as was done in previous truck models. The replacement part includes a
"sliding seat belt" mechanism that prevents sectioning. The operation is a
"full panel" replacement and not a section replacement.
Response:
- Motor/CCC The OEM information
indicates that the part number for the reinforcement and the year coverage are
accurate as listed in the database. The R&R time for the side panel was
reevaluated and raised. Std cab to 9.5 Extd cab to 11.0 "After bed is removed".
An overlap operation was added to the back panel "w/side panel off deduct
2.5"
- ADP "Per the Toyota recommended replacement procedures,
the outer cab corner can be replaced without replacing the inner lock pillar or
the inner cab corner. Additional information was confirmed by two local,
professional body shops. No changes required at this time. Future time study to
be conducted."
- MitchellAdded 3.0 hrs to the time allowance. Mitchell's
"labor text note" now explains 10.0 hr time allowance as such: "Time is to
Replace Inner & Outer Panels as an assembly."
Results/Change:
- Mitchell Improvement by adding 3.0 hours, but the 10.0
time allowance may not reflect the actual time required in a real world working
environment.
- MotorWill offer results of time study when
completed.
| Mitchell |
November 2000 |
Added 3.0 hrs to the time allowance. Mitchell's
"labor text note" now explains 10.0 hr time allowance as such: "Time is to
Replace Inner & Outer Panels as an assembly." |
| Motor |
July 16, 2001 |
The OEM information indicates that the part number for the
reinforcement and the year coverage are accurate as listed in the database. The
R&R time for the side panel was reevaluated and raised Std cab to 9.5 Extd
cab to 11.0 "After bed is removed". An overlap operation was added to the back
panel "w/side panel off deduct 2.5" |
| ADP |
May 15, 2001 |
Toyota states that the
outer cab corner can be replaced without replacing the inner lock pillar or
inner cab corner. No changes at this time, but will be conducting time study in
the future. |
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