CIC Data Base Inquiry
Reference No. 139
1996-2002 Toyota 4-Runner
R&R and R&I Front Lower Control Arm
 

Date of Request: April 22, 2002
Original Date Posted: May 30, 2002

Data Providers:
MOTOR Information Services, ADP Claims Solutions Group

Issue:

1. To facilitate the removal of the lower control arm on these models, the steering gear rack must be removed in order to detach the rear mounting bolt.

2. The time listed for the replacement of the lower control arm rear bolt does not correspond to the time required to replace the bolt as a stand alone operation. Steering gear must be removed.

*Mitchell recognizes the removal of the steering gear, but the "R&R both sides" portion of their labor note may be misleading, insinuating that the 3.5 hour time allowance may be for both sides.

Suggestion:

To all providers: 

1. Time allowance should include the removal of the steering gear (as Mitchell does).

2. The "labor note" should be specific, stating the steering gear must be removed. 

3. Replacement time for the control arm rear bolt should reflect the removal of the steering gear.

Results:

MOTOR

 

Original Time Allowance

2.5 hours

Labor Note: None

 

Adjusted Time Allowance

3.5 hours

Labor Note: Overlap Operations; R&R lower control arm, w/gear assembly removed deduct 1.0 hours

 

Mitchell

 

Original Time Allowance

3.5 hours

Labor Note: w/Steering gear removed deduct .8 hours, R&R both sides

 

Adjusted Time Allowance

3.5 hours

Previous was Satisfactory. <See below note>

 

Response: The 3.5 hour R&R allowance is for one lower control arm only and includes time to disconnect the steering gear for access. Concerning R&R both sides, it appears from the above inquiry that the user did not acknowledge the entire labor note thus possibly creating a misunderstanding. The entire R&R both sides note in the estimating products states, "R&R both sides 6.2". The 6.2 hour R&R both sides allowance is for both lower control arms and includes time to disconnect the steering gear once for access. Overlap is deducted because the steering gear does not need to be disconnected twice. A labor note will be added to the lower control arm bolts so that they are automatically included in the lower control arm R&R.

 

ADP

 

Original Time Allowance

Not Presently Known

Labor Note: None

 

Adjusted Time Allowance

3.5 hours

(05/02/02) Responded with no change but noted that their time currently includes the removal of the steering gear.

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