1. Established business location in compliance with local zoning laws and acceptable retail standards.

2. Have all local, state and federal licenses and permits. Operate in accordance with regulations.

Examples:
a. Sales Tax I.D. Number
b. Federal Tax I.D. Number
c. Fire, Electrical Code and EPA Compliance
d. Workers' Compensation Insurance
e. OSHA Requirements
f. EPA Number

3. Proof of garage keeper's liability & workers comp. insurance or equivalent.

4. The ability to produce computerized P-page logic estimates with imaging & estimate transfer.

5. Shop management personal will show evidence of training in current management subjects, (transcript or certificate).

Must attend at least one course per year in related management subjects.

6. Belongs to and participates in an auto collision trade association and subscribes to the Collision Industry Conference Best Practices.

7. Show evidence of recent and ongoing employee technical training and certification programs (i.e., I-CAR, ASE, paint, equipment or vehicle manufacturers, etc.) with certified painter on staff.

8. Have a gas metal arc (GMA/MIG) welder, and technicians trained in proper welding technique and certified in welding through I-CAR, or the American Welding Society with certified welder on staff.

9. The ability to fully hoist a vehicle for inspection.

10. Maintain a source of current structural specifications covering the vehicle structure and wheel alignment specifications for the make, model, and year of the vehicle being repaired and wheel alignment specifications for the make, model, and year of the vehicle being repaired.

11. Measuring device capable of measuring in three dimensions (symmetrical or asymmetrical unibody structures) for the type of vehicle repaired, and provide written structural documentation or computer printout. All operators must have evidence of current training for the type of measuring device being used.

12. Four-point anchoring system capable of holding a vehicle in a stationary position during structural and body pulls which is suitable for the specific type of vehicle being repaired.

13. Electrical or hydraulic equipment capable of making simultaneous multiple body or structural pulls for repairs as well as evidence of recent technical training or competence on the type of equipment being used.

14. Pressurized spray booth meeting current federal and local requirements.

15. Ability to complete and verify four-wheel alignment through computer printout either from an in-house alignment system or a qualified sublet alignment provider.

16. Offer a written lifetime warranty against defects in workmanship.

17. Ability to remove and reinstall suspension, engine and drive train.

18. Paint mixing and baking application system capable of producing an original equipment manufacturer-type finish.

19 Demonstrates a concern for the environment by use of high transfer efficiency spray equipment, gun cleaners, and other emission reducing equipment.

20. Must have employees who are qualified to diagnose airbags and safety restraints, and capable of completing OE-specified repairs using in-house equipment with certified technicians, or utilize a qualified sublet provider with certified technicians.

21. Ability to reclaim, evacuate and recharge vehicle air conditioning systems using in house equipment and certified technicians or a qualified sublet provider.

22. Documented ongoing measurement and reporting of customer satisfaction.

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