Collision Industry Conference
"Class A" TECHNICAL EMPLOYEE
SKILL RECOMMENDATIONS

CIC has established a set of criteria based on industry and shop experience.
The following are guidelines for occupational classification of skilled employees and include:

Recognized Occupation Classifications
Classification
Track 1
Track 2
Metal Department
First LevelTechnician AssistantApprentice
Second Level (min 3 yrs)TechnicianJourney Technician
Third Level (min 5 yrs)Advanced TechnicianAdvanced Journey Technician
Fourth Level (min 7 yrs)Senior TechnicianMaster Technician
Refinish Department
First LevelPrep TechnicianApprentice
Second Level (min 3 yrs)Refinish TechnicianJourney Refinish Technician
Third Level (min 7 yrs)Senior RefinishTechnicianMaster Refinish Technician
Detail Department
Detail TechnicianAll production employees shall have or be working on acquiring basic computer skills.

C.I.C. Technician Training Requirement Standards
(Red "X" indicates courses and certifications to complete.)

Classification
ASE
I-CAR
Misc.
Metal Techs.
B-3
B-4
B-5
B-6
B-2
CRC 2000
AVS
Weld.
Qual.
Haz
Mat
Plastic
Aluminum
Steering & Susp.
Electronics
Finish Match
Detail
A/C Recycling
Apprentice
X
X
X
Technician
2nd Level
X
X
X
X
X
X
Journey
Technician
X
X
X
X
X
X
X
X
X
Advanced
Journey
Technician
X
X
X
X
X
X
X
X
X
X
Senior Master
Technician
X
X
X
X
X
X
X
X
X
X
X
X

Classification
ASE
I-CAR
Misc.
Refinish Techs
B-3
B-4
B-5
B-6
B-2
CRC 2000
AVS
Weld.
Qual.
Haz
Mat
Plastic
Aluminum
Steering & Susp.
Electronics
Finish Match
Detail
A/C Recycling
Prep
Technician
X
X
X
Journey
Refinish Tech
X
X
X
X
Senior
Refinish Tech
X
X
X
X
Master
Refinish Tech
X
X
X
X

Classification
ASE
I-CAR
Misc.
Detail Techs
B-3
B-4
B-5
B-6
B-2
CRC 2000
AVS
Weld.
Qual.
Haz
Mat
Plastic
Aluminum
Steering & Susp.
Electronics
Finish Match
Detail
A/C Recycling
Detail
Technician
X

All technicians must:

1. Know and demonstrate safe work practices and the safe use of shop equipment, and be familiar with the necessary tools
2. Know where to find and how to read MSDS sheets
3. Meet OSHA requirements for respirator fit testing and training

BODY REPAIR DEPARTMENT

FIRST LEVEL

Technician Assistant / Re-assembler:
Could perform one or more of the following:
1. Disassemble and reassemble bolt-on body panels, grills, bumpers,lights, facia, trim and hardware, etc.
2. Remove and remove/install interior panels and interior and exterior trim and hardware
3. Some metal straightening operations
4. Assist with loading vehicles and set-up of measuring equipment in a structural repair area
5. Make light uni-body and frame pulls with supervision
6. Safely operate and tune MIG welders, and perform minor welds with supervision
7. Complete I-CAR Workplace Hazardous Materials Course or equivalent from an ASE CASE certified provider

Apprentice:
1. Has met the pre-qualification and aptitude requirements of a formal apprenticeship program
    including math and reading skills, mechanical aptitude, and medical and drug screenings.
2. Is actively engaged in a formal, registered apprenticeship program of a minimum of
    4000 hours in a collision repair facility and 250 classroom hours utilizing a recognized
    curriculum (ICAR Education Foundation’s AdvanceTech, BSEP or equivalent, that meets or exceeds
    NATEF curriculum requirements)
3. Is supervised daily by a mentor/technician who is ICAR trained, ASE Certified, and proficient
    in the skills of a Journey Technician whether or not they have the formal title or not.
4. Is progressively gaining skills and knowledge in such a fashion as to meet the requirements
    stated for a Journey Technician by the end of the program.
5. Meets the requirements of a Technician Assistant/Prep Technician after 2000 shop hours
    approximately one year.)
6. As an Apprentice, completes 3 years in-shop experience; successful completion of qualified
    (post-secondary) Technical College Collision Repair program can apply toward 1 year of needed
    experience; time spent as a Technician’s Helper can also apply.
7. Perform proper gas metal arc, GMA, (MIG) welding, dissemble and reinstall panels, measure,
    analyze, and effectively plan proper repair
8. Perform high quality repairs on flat and contoured panels
9. Repair plastic and SMC panels correctly to assure appearance, durability, and performance
10. As an Apprentice, successfully completes:
       a. ICAR Education Foundation’s Advance Tech Curriculum or equivalent
       b. GMA (MIG) welding qualification through I-CAR, or certified by
    the American Welding Society
11. Completes ICAR Workplace Hazardous Materials Course or equivalent from an ASE CASE certified
    provider
12. Acquires the following tools: (Need NATEF list to be added)

SECOND LEVEL

Technician:
1. Has a minimum of three years experience in the metal department of a collision repair facility
2. Can read and understand both handwritten and computer-generated estimates
3. Can perform the following types of GMA (MIG) welds correctly in the flat, horizontal, vertical,
    and overhead positions:
    a. plug
    b. fillet weld on lap joint
    c. joint with backing
4. Can shape flat and contoured panels to their original configurations
5. Can perform plastic and SMC repairs
6. Can obtain and understand vehicle dimensions, structural repairs that include vehicle loading
    and anchoring, utilizing measuring equipment; can diagnose damage, and perform frame
    and unibody straightening to meet manufacturer’s specifications for moderate damage
7. Has completed ICAR Automotive GMA (MIG) Welding Qualification Test or equivalent, or,
    certified by the American Welding Society.
8. Completes ICAR CR2000 and Completes ICAR Workplace Hazardous Materials Course or equivalent     from an ASE CASE certified provider
9. To move to the next level, Journey Technician, must successfully take the ASE B3, B4, tests     (see Training Requirements Chart)

Journey Technician:
1. Successfully fulfilled prerequisite as Apprentice(via a formal, registered apprenticeship program
    as noted in apprentice requirements.)
2. Possesses Journeyperson certificate from a recognized authority
3. Has successfully taken ASE B3 and B4 tests or equivalent for occupation
    (see Training Requirements Chart)
4. Has demonstrated an understanding of I-CAR’s Uniform Procedures for Collision Repair (UPCR) and
    knows how to obtain information on proper repair procedures
5. Ability to identify, analyze, and plan the repair, verify the estimate versus the actual damage,
    and identify the need for a supplement
6. Utilizing correct procedures, can produce work proficiently, repairing damaged body parts of
    vehicles, according to the OEM repair manual, using hand tools and power tools.
    This includes:
    a. Frame and unibody repair
    b. Metal or plastic repair work
    c. Removal and replacement of damaged parts
7. Can perform system diagnostic checks
8. Can test, remove, and replace mechanical electrical parts
9. Participates in continuing education in repair related matters from organizations such as
    ICAR, AMI, etc., manufacturers, suppliers,
    or other recognized training, for a minimum of 24 hours each year

THIRD LEVEL

Advanced Technician or Advanced Journey Technician:

1. Successfully completed requirements of Technician or Journey Technician
2. Worked as Technician (or Journey Technician) for a minimum of two years in a collision repair
    facility (i.e. a total minimum of 5 years experience)
3. Able to provide technical assistance and support to other technicians
4. Must complete 20 hours of continuing education per year
5. Must have completed the following tests and training classes:
    a. ASE (B3, B4, B5 – see Training Requirements Chart)
    b. ICAR CR2000 or equivalent from ASE CASE Certified provider
6. Must complete two of the following:
    a. I-CAR AVS or equivalent form an ASE CASE Certified provider
    b. I-CAR Plastic Repair or equivalent form an ASE CASE Certified provider
    c. I-CAR Aluminum Repair, Replacement & Welding or equivalent form an ASE CASE Certified provider
    d. I-CAR Workplace Hazardous Materials Course or equivalent from an ASE CASE certified provider
7. Provides leadership within the department to assure safe and healthy work
    practices, quality assurance and proper repair procedures
8. Can perform moderate to extensive frame and/or unibody straightening to
    manufacturer’s specifications for extensive damage
    a. Should have some outside supervisory training and have
      demonstrated the ability to work within a team or as a team leader
    b. Has completed at least one course form a frame equipment manufacturer

FOURTH LEVEL

Senior/Master Technician:
1. Successfully fulfilled prerequisites of Advanced Technician, or Advanced Journey Technician
2. Worked as Advanced Technician for a minimum of two years (i.e. minimum of 7 years of experience
     in a collision repair facility)
3. 4 years experience as a technician
4. Must complete 16 hours of additional continuing education per year
5. Must have attained Certified Technician status by successful completion of
    the following courses or equivalent:
    a. All previously required ASE Certification courses
    b. All previously required I-CAR courses. (see Training Requirements Chart.)
6. Must maintain current certification status
7. Can train and lead other team members, and sets a positive example by demonstrating excellence
8. Has the ability to oversee and manage daily business activities and the repair process: estimating,
    schedule work flow, monitor work in progress, facilitate problem solving, coordinate with
    estimator/service writer
9. Demonstrates outstanding commitment to the trade through personal leadership, continuing education,
    training others, safe, proper, and ethical work practices, and a commitment to high quality standards.
    This shall be evidence by three appropriate letters of recommendation from qualified sources including
     manufacturers, insurance companies, instructors, collision facility owners and managers, and other
     senior or master technicians (only one of which can be from the facility employing the candidate.)

PAINT DEPARTMENT:

FIRST LEVEL

Painter’s Helper:
1. Proficient in Mathematical academic skills
2. Interest in learning how to paint cars, demonstrated by enrollment in Technical College course,
    Painter Helper (or equivalent)
3. Demonstrates attention to detail
4. Completes I-CAR Workplace Hazardous Materials Course or equivalent from an ASE CASE certified provider

Prep Tech:
1. Can properly use, disassemble/reassemble and clean spray equipment
2. Proficient at the following:
    a. Ability to read and understand work orders
    b. Can identify color codes
    c. Capable of using available technology (micro fiche and/or computer) to look up paint formulas
       and mix paint
    d. Can make test panels used to determine color match
    e. Jamb (edge) parts and panels
    f. Feather edge, mask & prime
    g. Block sand
    h. Final prep, (properly clean and tack,) & mask before painting
    i. Plastic parts prep
    j. Properly de-mask a vehicle
    k. Must be proficient in Mathematical academic skills

Apprentice:
1. Has met the pre-qualification and aptitude requirements of a formal
    apprenticeship program including math and reading skills, mechanical
    aptitude, and medical and drug screenings.
2. Is actively engaged in a formal, registered apprenticeship program of a
     minimum of 4000 hours in a collision repair facility and 250 classroom hours
    utilizing a recognized curriculum (I-CAR Education Foundation’s Advance
    Tech, BSEP or equivalent).
3. Is supervised daily by a mentor/technician who is proficient in the skills of a
    Journey Technician whether or not they have the formal title or not.
4. Is progressively gaining skills and knowledge in such a fashion as to meet the
    requirements stated for a Journey Technician by the end of the program.
5. Meets the requirements of a Technician Assistant/Prep Technician after 2000
    shop hours (approximately one year.)
6. Spends 3 years in shop experience; successful completion of qualified
    (post-secondary)Technical College program can apply toward 1 year of
    needed experience, and time spent as a Helper can apply

SECOND LEVEL

Refinish Technician:
 1. Achieves Prep Technician performance
 2. Has a minimum of three years of experience in the refinish department of a collision repair facility
 3. Can read and understand both hand written and computer-generated estimates
 4. Has completed one or more manufacturer’s certification courses
 5. Ability to color match by tint and blend for invisible repair
 6. Able to refinish 1, 2, 3 & other multi-stage paint systems
 7. Able to properly complete all refinishing both small and large repairs using all
    applicable paint systems per the estimate or work order
 8. Proficient application of decals and stripes
 9. Has successfully completed all relevant ASE certification tests occupation
    (see Technician Training Chart)
10. Completes I-CAR Workplace Hazardous Materials Course or equivalent from an ASE CASE certified provider

Journey Refinish Technician
 1. Has completed the requirements of a formal, registered apprenticeship program as noted
    in the apprentice requirements
 2. Possesses Journeyperson certificate from a recognized authority
 3. Has successfully completed all relevant ASE certification for occupation
    (see Technician Training Chart
 4. Has demonstrated an understanding of I-CAR’s Uniform Procedures for Collision Repair (UPCR)
    and knows how to obtain information on proper repair procedures
 5. Can analyze damage, plan the repair, verify the estimate versus the actual damage, and
    identify the need for a supplement
 6. Utilizing correct procedures, can produce work proficiently
 7. Meets all requirements for Refinish Technician, as applicable
 8. Attends a minimum of 24 hours of continuing education each year

THIRD LEVEL

Advanced Refinish Technician or Advanced Refinish Journey Technician:
 1. Successfully completed requirements of Technician or Journey Technician
 2. Worked as Technician (or Journey Technician) for a minimum of two years in a collision repair facility
    (i.e. a total minimum of 5 years experience)
 3. Able to provide technical assistance and support to other technicians
 4. Must have completed 20 hours of continuing education as Technician or Journey Technician
 5. Must have completed the following courses and tests:
    a. I-CAR Plastic Repair or equivalent from an ASE CASE Certified provider
    b. ASE Master Refinish Technician Certification
    c. I-CAR Finish Matching
    d. I-CAR Workplace Hazardous Materials Course or equivalent from an ASE CASE certified provider
 6. Provides leadership within the department to assure safe and healthy work
    practices, quality assurance and proper repair procedures
 7. Should have some outside supervisory training and have demonstrated the
    ability to work within a team or as a team leader
 8. Can properly train and supervise Prep Technicians or Apprentices
 9. Has completed applicable (and available) paint manufacturer’s warranty certification

FOURTH LEVEL

Senior Refinish Technician or Master Refinish Technician:
 1. Successfully completed the highest level of paint vendor product-specific training
 2. Successfully fulfilled prerequisites of Advanced Technician, or Advanced Journey Technician
 3. Worked as Advanced Technician for a minimum of two years (i.e. minimum of 7 years of experience in a collision repair facility)
 4. Four years experience as a Refinish Technician
 5. Must have completed 16 hours of additional **continuing education as an Advanced Technician
    (or Advanced Journey Technician)
 6. Must have attained ASE Certified Technician status and successful completion of the
    applicable courses (or equivalent) listed on the Technician Training Chart.
 7. Can train and lead other team members, and sets a positive example by demonstrating excellence
 8. Ability to oversee and manage daily business activities and the repair process: estimating,
    schedule work flow, monitor work in progress, facilitate problem solving, coordinate with estimator/service writer
 9. Demonstrates outstanding commitment to the trade through personal leadership,
    continuing education, training others, safe, proper, and ethical work practices, and a
    commitment to high quality standards. This shall be evidence by three appropriate letters of
    recommendation from qualified sources including manufacturers, insurance companies, instructors,
    collision facility owners and managers, and other senior or master technicians
    (only one of which can be from the facility employing the candidate.)

** Continuing Education may include manufacturer courses and non-automotive technical
training such as computer training, for all levels.

DETAIL DEPARTMENT

Detail Technician:
 1. Knows and demonstrates safe work practices, how to safely use shop equipment,
    and is familiar with necessary tools.
 2. Knows where to find and how to read MSDS sheets.
 3. Has knowledge of safe use of detail chemicals and compounds.
 4. Thoroughly cleans interiors and exteriors of vehicles: Washes, vacuum, cleans interior
    surfaces and trim, cleans engine compartments, trunks, wheels and tires, glass as needed.
 5. Knows how to properly remove and replace tape stripes and decals
 6. May perform minor trim application
 7. Can properly polish and buff vehicles without damaging clear coat
 8. May perform final cosmetic inspection
 9. Checks light bulbs and replaces as needed.
10. Moves vehicle as needed
11. May performs final inspection check-list to assure proper operation of all mechanical and electrical systems
12. Has demonstrated an understanding of I-CAR’s Uniform Procedures for Collision Repair (UPCR)
    and knows how to obtain information on proper repair procedures
13. Completes: (see Technician Training Chart)
    a. I-CAR Workplace Hazardous Materials Course or equivalent from an ASE CASE certified provider
    b. I-CAR Detailing Course or equivalent from as ASE CASE certified provider

NAMES FOR ASE Tests and I-CAR COURSES

ASE Test Descriptions
B2 Painting & Refinishing
B3 Nonstructural Analysis and Damage Repair
B4 Structural Analysis and Damage Repair
B5 Mechanical and Electrical Components
B6 Damage Analysis and Estimating
(Note: there is no B1)

I-CAR Course Names
Advanced Vehicle Systems
Aluminum Repair, Replacement, and Welding
Collision Repair 2000
Electronics for Collision Repair
Electronics For Collision Repair Course Units 3 & 4
Finish Matching
Glass Replacement Course
Plastic Repair Course
The I-CAR Professional Detailing Course
Steering & Suspension
I-CAR Automotive GMA (MIG) Welding Qualification Test
Workplace Hazardous Materials
Understanding Collision Repair
Executive Seminar