sponsors

Committee Reports
Committee Members
Home

DEFINITIONS COMMITTEE
Mission Statement To clarify and bring universal understanding to the terminology used in the automotive damage repair and refinish process.


COMMITTEE DOCUMENTS & REPORTS
The following documents and reports were produced by the CIC Definitions Committee or are related to the work of this committee. Click on the appropriate title in order to read or download the document. If you wish to comment on any of these documents or reports, please e-mail the appropriate committee chairperson.

Some of these documents are available as a portable document file (PDF). A PDF can be saved, viewed and printed using Adobe Acrobat Reader software.
To download a free copy of Adobe Acrobat Reader, click here.    
Back to Top


Nov., 2011

Draft EMS / BMS Definitions 

14 pages in Acrobat

July, 2011

Tasks to be Completed by End of 2012 

8 pages in Acrobat

Mar., 2011

Suggested Tasks & Updates 

7 pages in Acrobat

Jan., 2011

2011 Suggested Tasks 

7 pages in Acrobat

Jan., 2010

Defining "Pre-Loss or Pre-Accident Condition", "Triage", "Teardown", and "Blueprint for Repair" 

8 pages in Acrobat

July 2009

Defining Industry KPIs; Cycle Time Presentation from J.D. Power & Associates

36 pages in Acrobat

Apr. 2009

Defining Industry KPIs; Cycle Time

13 pages in Acrobat

Aug. 2006

2005 - Salvage Terms / 2006 - Steering

15 pages in Acrobat

 

Adopted Definitions:

Clean Up of a recyclable part is clearly defined as: “To wash/degrease all contaminants from the part.”

Repair of a recyclable part is clearly defined as: “The steps/processes needed to return the part to an undamaged condition (e.g., removal of dents, scratches, gauges, chips, or excessive film build).”

Prep/Trim of a recyclable part is clearly defined as: “The additional processes needed to prepare a recyclable part for use, such as cutting, trimming or removing the required part from the waste salvage structure. Keep in mind that “prep” is a generic term and the operations necessary will vary on a part-by-part basis.”

April 2006

Salvage Terms Discussion; 2006 Assignment "Steering"

13 pages in Acrobat

 

Draft Definition for Steering: To encourage a consumer to take their vehicle to a preferred repair facility through an unsolicited suggestion, overt recommendation, introduction of undue hardship (e.g., "You'll have to pay the difference if you go there" or” There could be a loss of factory warranty by not repairing there”), or by unobtrusively guiding the consumer in their decision on where to get their vehicle repaired. 

Nov, 2005

Update - Definition of Clean up of Recycled/Recyclable/Salvage Auto Parts Survey Results

11 pages in Acrobat

October 2005

NEW - Latest Release of "Class A Shop" Definitions

1 pages in Acrobat

Sept 2005

Update - Definition of Clean up of Recycled/Recyclable/Salvage Auto Parts Survey Results

11 pages in Acrobat

August 2005

Survey: Input on "Clean Up" Time of Salvage Auto Parts

Adobe .pdf Document

Nov. 2004

Class A Shop Definitions ~New~

    Word Document

Oct. 2003 Definitions Committee Presentation
Dec. 2002 Definitions Committee Presentation
Oct. 2002 Definitions Committee Presentation
Nov. 28, 2001 Year in Review
     8 PowerPoint slides (posted 12-09-01)
Oct. 3-4, 2001 Definitions Committe Presentation
    10 PowerPoint slides (posted 10-20-01)
July 19, 2001 Definitions Committe Presentation
    11 PowerPoint slides (posted 8-10-01)  
Originally published
Jan. 1997
Glossary of TermsClick here for online version that is searchable by alphabet.
(This document is currently being updated. If you notice missing terms or have suggestions or corrections for the definitions of existing terms, contact one of the Co-Chairs listed below.)

Download complete document in MS Word.
January 1999
Technical Employee Skill Recommendations
Dec. 1998 Minimum Recommended Requirements for a "Class A" Collision Center
Dec. 1997 Recommended Guidelines for Class A Auto Physical Damage Insurance Operation
Dec. 1997 Recommended Criteria for Class A Professional Independent Appraiser
April 1996 Referral Program Definitions

Back to Top


COMMITTEE MEMBERS
FIRST NAME LAST NAME COMPANY EMAIL
     
CO-CHAIRS      
RON GUILLIAMS FIXAUTO USA rguilliams@fixauto.com
CHRIS EVANS STATE FARM INSURANCE Chris.evans.ca1b@statefarm.com
     

COMMITTEE MEMBERS

     
    Al Estorga ·        
Barry Dorn ·        
Bob Keith ·        
Bob Smith ·        
Bruce Halcro -
Chris Caris ·        
Chris Northup ·        
Doug Kelly ·        
Eric Schmitz ·        
Farzam Afshar ·        
Jeff Patti ·        
Joe Lacey ·        
Joseph Hayes ·        
Mary Lou Labrano ·        
Mel Hunke ·        
Mike Kunkel ·        
Mike Stacy ·        
Richard Perry ·        
Rick Tuuri ·        
Rod Enlow ·        
Ron Guilliams ·        
Ron Reichen
Scott Biggs ·        
Scott Saal ·        
Steve Schillinger
Tony Molla
 

Back to Top