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DEFINITIONS COMMITTEE
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Mission Statement | To clarify and bring universal understanding to the terminology used in the automotive damage repair and refinish process. |
Some of these documents are available as a portable document file (PDF). A PDF can be saved, viewed and printed using Adobe Acrobat Reader software. To download a free copy of Adobe Acrobat Reader, click here. Back to Top |
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Nov., 2011 |
14 pages in Acrobat |
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July, 2011 |
Tasks to be Completed by End of 2012 8 pages in Acrobat |
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Mar., 2011 |
7 pages in Acrobat |
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Jan., 2011 |
7 pages in Acrobat |
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Jan., 2010 |
Defining "Pre-Loss or Pre-Accident Condition", "Triage", "Teardown", and "Blueprint for Repair" 8 pages in Acrobat |
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July 2009 |
Defining Industry KPIs; Cycle Time Presentation from J.D. Power & Associates 36 pages in Acrobat |
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Apr. 2009 |
Defining Industry KPIs; Cycle Time 13 pages in Acrobat |
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Aug. 2006 |
2005 - Salvage Terms / 2006 - Steering 15 pages in Acrobat
Adopted Definitions: Clean Up of a recyclable part is clearly defined as: “To wash/degrease all contaminants from the part.” Repair of a recyclable part is clearly defined as: “The steps/processes needed to return the part to an undamaged condition (e.g., removal of dents, scratches, gauges, chips, or excessive film build).” Prep/Trim of a recyclable part is clearly defined as: “The additional processes needed to prepare a recyclable part for use, such as cutting, trimming or removing the required part from the waste salvage structure. Keep in mind that “prep” is a generic term and the operations necessary will vary on a part-by-part basis.” |
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April 2006 |
Salvage Terms Discussion; 2006 Assignment "Steering" 13 pages in Acrobat
Draft Definition for Steering: To encourage a consumer to take their vehicle to a preferred repair facility through an unsolicited suggestion, overt recommendation, introduction of undue hardship (e.g., "You'll have to pay the difference if you go there" or” There could be a loss of factory warranty by not repairing there”), or by unobtrusively guiding the consumer in their decision on where to get their vehicle repaired. |
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Nov, 2005 |
Update - Definition of Clean up of Recycled/Recyclable/Salvage Auto Parts Survey Results 11 pages in Acrobat |
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October 2005 |
NEW - Latest Release of "Class A Shop" Definitions 1 pages in Acrobat |
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Sept 2005 |
Update - Definition of Clean up of Recycled/Recyclable/Salvage Auto Parts Survey Results 11 pages in Acrobat |
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August 2005 |
Survey: Input on "Clean Up" Time of Salvage Auto Parts Adobe .pdf Document |
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Nov. 2004 |
Class A Shop Definitions ~New~ Word Document |
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Oct. 2003 | Definitions Committee Presentation | |
Dec. 2002 | Definitions Committee Presentation | |
Oct. 2002 | Definitions Committee Presentation | |
Nov. 28, 2001 |
Year in
Review 8 PowerPoint slides (posted 12-09-01) |
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Oct. 3-4, 2001 |
Definitions Committe
Presentation 10 PowerPoint slides (posted 10-20-01) |
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July 19, 2001 |
Definitions Committe
Presentation 11 PowerPoint slides (posted 8-10-01) |
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Originally published Jan. 1997 |
Glossary
of TermsClick here for online version that is
searchable by alphabet. (This document is currently being updated. If you notice missing terms or have suggestions or corrections for the definitions of existing terms, contact one of the Co-Chairs listed below.) |
Download complete document in MS Word. |
January 1999 |
Technical Employee Skill Recommendations | |
Dec. 1998 |
Minimum Recommended Requirements for a "Class A"
Collision Center |
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Dec. 1997 | Recommended Guidelines for Class A Auto Physical Damage Insurance Operation | |
Dec. 1997 |
Recommended Criteria for Class A Professional Independent
Appraiser |
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April 1996 | Referral Program Definitions |
COMMITTEE MEMBERS |
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