Collision Industry Conference Parts Fit & Finish Demo Reports

CIC WORK PRODUCTS Brochures, Guides, Formal Documents From time to time, the Collision Industry Conference will pursue projects and develop papers, resolutions and booklets in order to improve inter-industry communication and find solutions to the complex issues that are challenging the industry. Some of these documents are available in both a text version and as a portable document file (PDF). A PDF can be saved, viewed and printed using Adobe Acrobat Reader software. To download a free copy of Adobe Acrobat Reader, click here. To have a copy of a pdf document or brochure mailed to you, email Jeff Hendler
Home	Beneficial and Productive Repairer-Insurer Relationships 2012 "Best Practices" for Writing an Estimate 2009 "Best Practices" for Estimating Processes 2008 Minimum Recommended Requirements for a "Class A" Collision Center 2005 Anti-Fraud Guidelines for Ethical Business Conduct 2001 Consumer's Guide to Collision Repair Process Brochure (As mentioned in Moving Parts Magazine) *Download time is from 30 sec to 4 min. "Best Practices" Guidelines for the Use of Quality Used Parts – Jan.2001 – Write It Right Committee*
	"Best Practices" Guidelines for Estimating and Processing Auto Physical Damage Claims – July 1999 – Write It Right Committee
	Technical Employee Skill Recommendations – January 1999 – Definitions Committee
	Parts Handling Guidelines – January 1999 – Parts & Airbags Committee
	Consumer Brochure Guide To Fraud Awareness This 2-sided, tri-fold brochure is a Portable Document File (pdf) – January 1999 – Anti-Fraud Committee
	Minimum Recommended Requirements for a "Class A" Collision Center – 2005 – Definitions Committee
	Recommended Guidelines for Class A Auto Physical Damage Insurance Operation – December 1997 – Definitions Committee
	Recommended Criteria for Class A Professional Independent Appraiser – December 1997 – Definitions Committee
	Results of the questionnaire on Parts Handling and Quality – January 1997 – Parts and Airbags Committee
	Guide To Fraud Awareness – November 1997 – Fraud Committee
	CIC Industry Survey – January 1997 – New Business & Issues Committee
	Glossary of Terms (pdf file in Acrobat)– Click here for online version that is searchable by alphabet January 1997 – Definitions Committee (This document is currently being updated. If you notice missing terms or have suggestions or corrections for the definitions of existing terms, contact one of the Co-Chairs listed below.)
	Referral Program Definitions– April 1996 – Definitions Committee