AVAILABLE HOURS: Number of productive employees x 7.5 hours

BILLED HOURS: Number of hours billed that day per specified period (i.e. day, week, month)

COMMISSION PAY: A percentage of the total labor billed paid to technician for the work done

FLAT RATE: Not time but work units as in bid time

FLAT RATE PAY: An amount of money per hour produced

HOURLY PAY: Amount paid to the technician per hour regardless how much is produced

PRODUCTIVE TIME: Billed hours divided by available hours