About CIC

The Collision Industry Conference (CIC) is a forum made up of participants from all industry segments for the expressed purpose of discussing and exploring the issues that occur among them. Through discussion and research during meetings and extensive interim committee work, CIC attempts to form consensus on various issues, aware that all such findings are nonbinding and voluntarily accepted. CIC is not a trade association.

The meetings are open to all interested individuals of all segments of the industry to include repairers, insurers, paint and material companies, equipment, vehicle manufacturers, data providers, representatives of trade associations, anyone with an interest in creating a more professional industry. Each agenda has time set aside for participants to publicly address their concerns that are not on the published agenda through the time set aside as “open microphone”.

The Past Chair’s committee is charged with the duty of appointing the succeeding CIC Chair.

CIC Chairperson:

The role of the CIC Chair is to preside administratively over orderly deliberative procedure and to see that meeting Rules of Order are followed. Initially, the Chair is responsible for overseeing the creation of the various committees that address the issues brought forth during the discussions, and to appoint the chairs of those committees. The membership of said committees is then determined by the volunteer commitment of those desirous of serving. The CIC Chair does not vote and does not take a position in debate when CIC meetings are in session. The chair’s term of office is one year with an extended year, barring unforeseen circumstances.

Mission and Vision Statements:

Vision Statement:

A collision industry in which all segments work together to enable a complete, safe, and quality repair.

Mission Statement:

A forum where collision industry stakeholders come together to discuss issues, enhance understanding, find common ground and communicate possible solutions to the industry.

CIC Logo Use Rules:

The Collision Industry Conference (CIC) brand assets may be used for non-commercial purposes, including in connection with academic research or promotion of conference events. For commercial uses, such as including our brand assets in a product for sale, use of the CIC logo requires permission. Contact the CIC administrator to begin the approval process.

If use of the CIC brand assets or CIC logo falls outside the CIC Logo Use Rules or the scope of any permission granted the use of the CIC logo will be discontinued immediately.

General Requirements

  • Do not imply an association that doesn’t exist.
  • Do not use the brand assets in a manner that suggests any type of association, affiliation, partnership, sponsorship, or endorsement by the Collision Industry Conference.
  • Do not use the brand assets that can be reasonably interpreted to suggest editorial content has been authorized by, or represents the views or opinions of the Collision Industry Conference or its personnel.
  • Do not use our brand assets in conjunction with any content associated with pornography or illegal activities.
  • Subject to fair use exceptions, do not use our brand assets in a way that disparages the Collision Industry Conference, or in a way that is deceptive, harmful, obscene, unfair, defamatory, infringing, or otherwise objectionable.
  • Do not combine the Collision Industry Conference name with any other logo, business, or entity including brand assets with any other name, marks, or names of products.
  • Do not use our name as part of the title in a blog, book, or website.
  • Do not attempt to obtain ownership rights in the Collision Industry Conference (CIC) brand assets, or any confusingly similar approximations, whether by trademark registration, domain name registration (including second-level domain names), or otherwise.

It is recommended a disclaimer of association or endorsement is stated where appropriate. (E.g. “The Collision Industry Conference is not associated with, nor does it endorse or sponsor this website.”) Display our Please display the appropriate ™ or ® trademark symbol next to the Collision Industry Conference.


In 1983, California shop owner Al Estorga became upset after being told at an inter-industry event that it was not the appropriate time or place to discuss an issue he had raised. As a result, he became determined to create a forum in which it was “always the right time and place” to discuss the issues most important to the collision industry.

The Collision Repair Conference (CRC) was formed. Early meetings were small, often attended by only 10-20 shop owners. Participants soon realized that in order for the conference to be effective, other segments of the industry had to be included. As the size and diversity of the conference grew, it was renamed the Collision Industry Conference (CIC) to reflect the participation of the variety of industries involved in the collision industry.

By successfully bringing “all of the parties to the table,” CIC has allowed open discussion of key issues facing the industry. This has given participants a better understanding of these issues, resulting in positive changes and solutions. To get an understanding of work CIC has done, visit the Committee pages: CIC committees

CIC’s work has influenced many organizations and launched one. In 1992, CIC had formed a committee to address the costly lack of standardization in the computer and electronic systems linking the various segments of the industry together. This initial committee evolved into the Collision Industry Electronic Commerce Association (CIECA), the organization that is developing these important standards.

Past CIC Chairpersons Comments on the Importance of CIC:


“CIC is the opportunity the collision industry needed to achieve its full potential. It belongs to all of us in our industry. We should take advantage of it.” – Al Estorga


“What apprehensively began as a gathering of frustrated body shop owners has purposefully evolved into a meaningful communication link between the various segments of the collision repair industry. Today, participants at CIC can openly discuss issues of mutual concern, and point proudly to a track record of enhanced understanding and mutual trust among these diverse segments of the industry.” – Jack Caldwell


“CIC has the expressed purpose of openly and positively discussing issues of national concern that have no other place to be aired. It’s unique, it’s working, and everyone is invited to participate for the continued improvement of the whole collision industry.” – Chuck Sulkala


“CIC is the heartbeat of the industry. It was a privilege and an honor to hold in my hands for a brief period the responsibility of guiding this group of true leaders.” – Nikki McDonald


“At CIC, I have seen the swords and shields laid down and relationships formed that are mutually beneficial to all the industries involved. I personally feel very optimistic about the future because of what CIC participants are accomplishing.” – Joe Landolfl


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