MEETING PRESENTATIONS
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**Meeting presentations will be posted on this page shortly after each meeting. They are also available on each committee page, including archive.
January 2026
Emerging Technologies [ppt show] – The Future Body Shop: Ready or Not? – Exploring how emerging technologies are reshaping collision repair—from AI-powered estimating and claims handling to VR-guided repairs, robotic refinishing, new technologies, and advanced automation on the shop floor, this panel discussion aims to separate hype from reality, sharing what’s already working, what’s coming next, and how shop owners can prepare for the future.
Business Operations & Management [ppt show] – Growing from the Inside Out – A panel and presentation segment showing Growth Opportunities – searching out limiting factors and improving them, not just through expansion into adjacent industries with diversification. Panelists will focus on using KPI’s, benchmarking, market insights, production measurements and financial indicators to identify opportunities and execute plans.
OEM Industry Relations [ppt show] – New Year, New OEM Information to Take Back – For the New Year, this session invites two OEMs who have some new network information they want to share, along with existing technical information you may not know existed.
Data Access, Privacy & Security [ppt show] – Total Loss Data Clearance – In this short but effective segment, the committee will present some final findings on data clearance on total losses, including OEM instructions for resets.
Parts & Materials [ppt show] – Beyond the Basics: Advanced Safety and 3D Printing for Next-Gen Repairs – Dust and Fume Containment for Multi-Material Vehicle Repairs: Safety, Compliance, and Innovation: As vehicles incorporate complex metals, coatings, and advanced adhesives, repair environments face new health and safety challenges. This session explores carcinogenic risks, regulatory requirements, and proven industry methods for dust and fume containment—along with innovative strategies to protect technicians and maintain compliance. Transforming Collision Repair with 3D Printed Tools: Discover how Lucid is using advanced 3D printing to design custom tools for its Gravity platform, improving precision and efficiency in complex repairs. This session highlights the benefits for technicians, vehicle owners, and Lucid—faster turnaround, ergonomic tools, cost savings, and sustainability— supported by real-world examples and demonstrations.
Special Presentation – WIN [ppt show] – WIN’s 20th anniversary and the Founding Mothers Award – The Women’s Industry Network will share about their mission, and updates relative to the 20th Anniversary and the Founding Mothers Award.
Repair Process & Procedures [ppt show] – Destroying the Weld: Myth-Understood Aspects of the Welding Process – This impactful segment will reveal the challenges and knowledge gaps commonly encountered in the industry related to Welding/Joining; certification or qualifications, liabilities, and even diving into the defects found in continuing education, processes and equipment seen at the shop level. The panel endeavors to answer the questions around the standards shops and technicians should be striving to meet, and how they can achieve those goals with confidence through capability and training.
Estimating & Repair Planning [ppt show] – P-Page Power-Up: What’s New for 2026 – Why You Can’t Miss This: The 2025 updates from information providers introduce fundamental shifts in how complex labor and “not-included” operations are documented and reimbursed. Staying current is no longer optional; failing to adapt to these new procedural rules means leaving necessary operations on the table and risking incomplete repair plans. This session equips you with the latest logic to ensure your estimates and repair plans are technically accurate and reflective of current repair standards.
November 2025
OEM Industry Relations [ppt show] – Leveraging your OEM Certified Repair Network to drive an exceptional differentiated
customer experience
Governmental [ppt show] – Right to Appraisal: Examining Recent State Legislative Changes and Real-World Impact
Data Access, Privacy & Security [ppt show] – Managing Data with Total Losses – Recap & Next Steps
The Industry Experiment [ppt show] – The Industry Experiment – Featuring Frank Cote
Business Operations & Management [ppt show] – Diversification for Collision Repair – Part 1 of a Larger Discussion
Repair Process & Procedures [ppt show] – Consumer Viewpoint on Seamless Joints: Bonding & Riveting, Welding
Estimating & Repair Planning [ppt show] – Estimating for ADAS, Repair Planning and the Information Minefield
Emerging Technologies [ppt show] – The Emerging Technologies Coming to a Vehicle (Repair) Near You
Parts & Materials [ppt show] – Racing to the bottom: A deep dive into the world of OEM parts procurement dynamics in the collision
industry
July 2025
Chairman Special Presentation [ppt show] – Introduction to Total Loss theme with data graphics
Definitions [ppt show] – Updating Industry Definitions in the Total Loss and Salvage Categories
OEM Industry Relations [ppt show] – Total Loss Information and How it Affects the Consumer, OEM and Collision Repairer Experience
Governmental [ppt show] – A Crash Course on Total Loss and Salvage Public Policy: Does it Need to be Repaired?
I-CAR Special Presentation [ppt show] – Special Presentation on the Registered Apprenticeship Program from I-CAR –
Data Access, Privacy & Security [ppt show] – Managing Data with Total Losses
The Industry Experiment [ppt show] – The Industry Experiment – Featuring Brunno Moretti
Business Operations & Management [ppt show] – Announcing the Newest CIC Committee
Repair Process & Procedures / Estimating & Repair Planning [ppt show] – Total loss…Total Process… – A combined presentation and panel discussion
Emerging Technologies [ppt show] – New Cars, New Total Losses?
IIHS Special Presentation [ppt show] – The IIHS Approach to Totaling a Vehicle – From purchase to scrapyard, how IIHS tests a vehicle.
April/May 2025
Emerging Technology [ppt show] – ADAS Calibration Information: Myths vs. Reality
Data Access, Privacy & Security [ppt show] – From Threat to Safety: Navigating Data Vulnerability and Mitigation Practices
Talent Pool and Education [ppt show] – Building a Winning Shop Culture: Attracting and Keeping Top Talent in Collision Repair
Governmental [ppt show] – Should Shops Be Licensed? Debating the Upsides and Downsides of State Licensing Laws
Parts & Materials [ppt show] – Parts out of Sorts: Ordering, Sourcing and Fulfilment Issues, Hurdles in the Industry
Repair Process & Procedures [ppt show] – Is it Clear? Discussing clearcoat of full complete panels versus Blending –
OEM Industry Relations [ppt show] – The Future of OEM Relations
Industry Relations [ppt show] – Introducing the “Industry Relations” Experiment
Estimating & Repair Planning [ppt show] – Developing a Repair Planner through types of learning, and available tools: What are they, and how are they effective?
January 2025
Emerging Technology [ppt show] – ADAS Safety Standards and Modified Vehicles
OEM Industry Relations [ppt show] – Collision Center Certification Updates, What Everyone Needs to Know
Parts & Materials [ppt show] – Understand Air Quality Management District amendments to Low-VOC refinish regulations
Estimating & Repair Planning [ppt show] – P Page Updates! What’s New?
Repair Process & Procedures [ppt show] – Measuring for Liability
Data Access, Privacy & Security [ppt show] – Updates on Data Legislation and Litigation
Special Presentation – Empty Chair [ppt show] – Consumer Focus: the CIC “Empty Chair”
Special Presentation – WIN [ppt show] – WIN Network Special Presentaion
Special Presentation – CIECA [ppt show] – CIECA API Standards (CAPIS), and the industry impact
November 2024
Emerging Technology [ppt show] – OEMs Talk Best Practices for Low Voltage Control Systems –
Governmental [ppt show] – Balancing a Constructive Relationship with Public Entities while Avoiding Overreach
Parts & Materials [ppt show] – The CAPA Tier 1 Part Verification Process
Estimating & Repair Planning [ppt show] – The “Forgettables”: Repair Planning for Indirect Repair Operations
Repair Process & Procedures [ppt show] – Don’t “Set Up” for Failure
Definitions [ppt show] – CIC Wiki Additions, Definitions for Calibration Terms
Industry Relations [ppt show] – Risk and Liabilities in Collision Repair
Data Access, Privacy & Security [ppt show] – Industry PSA: Data and Cyber Protections, Impacts to Business
Talent Pool & Education [ppt show] – Is Your Brand and Culture Attractive to New Talent?
Emerging Technology [ppt show] – Low Voltage systems within EV and Hybrid Vehicles, Don’t get burned with diagnostic dilemmas
Governmental [ppt show] – Update on the Latest Right to Repair and Vehicle Data Access National Public Policy Developments
Parts & Materials [ppt show] – Speaking to the Blending Process: Evaluating challenges and misunderstandings
Estimating & Repair Planning [ppt show] – Beyond the Estimate: Understanding “On the Spot Evaluation”
Talent Pool and Education [ppt show] – Core Skills, ASE Accreditation, and Academy Curriculum
Special Presentation – CREF [ppt show] – It’s “Back To The School(s)” time w/ CREF
Future Disruptions [ppt show] – Adopting Automation: How it affects the way we shape roles and responsibilities
Industry Relations [ppt show] – (OEM Relations) Post Post Repair Inspection: What Lessons Stakeholders Can Address
April 2024
Estimating & Repair Planning [ppt show] – Boeing: From Wheels to Wings. Is there a difference in repair outcome? – Join special guest Kirsten
Bossenbroek Spalding, Technical Fellow and Engineering Liaison for Boeing Commercial Airplanes.
Definitions – CIC Wiki Terms for Adoption – Updated definitions of “Estimate” and “Repair Plan”
Governmental [ppt show] – The Collision Industry’s Stake in State Legislative Affairs in 2024
Parts & Materials [ppt show] – Minimizing Glaring Challenges with Matte & Semi-gloss Finishes
Emerging Technologies [ppt show] – Intro to Laser Welding, with some updated High-Voltage Vehicle Refinish Precautions
Data Access, Privacy and Security [ppt show] – Vehicle History Reports Panel, with Experian
Industry Relations [ppt show] – (Insurer-Repairer) Insights to Correct Calibrations
Future Disruptions [ppt show] – Practical A.I.: For Today, not Tomorrow
January 2024
Technical Task Force [ppt show] – Technical tips and hands-on highlights for all repair shops.
Parts & Materials [ppt show] – More than just a pretty paint: How radar-compliance affects safety systems and repairs.
Estimating & Repair Planning [ppt show] – Extra! Extra! Read all about it! Estimating Systems’ P-Page Updates.
Industry Relations [ppt show] – (Insurer-Repairer) Your Opinions Matter.
Industry Relations [ppt show] – (OEM-Repairer) The Cost of Mis-Repairing the Vehicle
Special Presentation – Talent Pool and Education [ppt show] – Industry outreach video.
Emerging Technologies Digital [ppt show] – “AI” Collision Curiosity.
HR Taskforce [ppt show] – Employment Law Update 2024
October 2023
Emerging Technologies Digital [ppt show] – Scan Tool Essentials for the Collision Shop
Data Access, Privacy and Security [ppt show] – My EULA, Your EULA, What data, Whose data?
Talent Pool and Education [ppt show] – Where are they now? Checking in on the Collision Engineering Program
Industry Relations [ppt show] – Processing The Claim- The Good, Bad and the Ugly
Special Presentation: [ppt show] – Industry Consolidation….A Candid Conversation
Special Presentation: [ppt show] – The Technician Crisis: Tapping into the Technician’s Perspective
July 2023
Emerging Technologies Digital [ppt show] – Progression of ADAS safety systems, now and into the Future
Emerging Technologies Analog [ppt show] – Required Changes to Refinish Operations Panel Discussion
Parts & Materials [ppt show] – Blend Study – the Sequel!
Future Disruptions [ppt show] – Telematics Myth Busting: Part 3
Talent Pool & Education [ppt show] – CollisionCareers.com: a Strategic Solution for ALL Segments of the Collision Industry –
Estimating & Repair Planning [ppt show] – A Journey Towards Collaborative [Language] Solutions
Data Access, Privacy & Security [ppt show] – EULA’s – WHO, WHAT AND WHEN: Who signed it? What did it say? When did they sign it?
OEM Industry Relations [ppt show] – Shop Considerations for OE Certification: straight from the Horses’ Mouths
April 2023
Emerging Technologies [ppt show] – EV and Hybrid Vehicle Intake Process
Marketing Council [ppt show] – CIC’s 40th Anniversary, Marketing and Administrative Announcements
Special Presentation [ppt show] – IIHS Update on Testing of EVs and ADAS Calibrations
Governmental [ppt show] – Impact of Inflation Reduction Act and Infrastructure Investment and Jobs Act on the Collision Repair Industry
Industry Relations [ppt show] – The Supplement Challenge
Special Presentation [ppt show] – TechForce Foundation, Storytelling, Resources for Filling Technician Shortages
Estimating & Repair Planning [ppt show] – Jack of All Claims, Master of None
January 2023
Data Access, Privacy & Security [ppt show] – Data Privacy & Review: Panel Discussion
Emerging Technologies [ppt show] – Repairability Summit Activity in 2022
Estimating & Repair Planning [ppt show] – Does an Estimate provide a safe repair outcome for the vehicle owner?
Future Disruptions [ppt show] – Telematics Myth Busting: Part 2
HR [ppt show] – Employment Law Update: Map to the Latest Mine Field
Marketing Council [ppt show] – CIC’s 40th Anniversary, Administrative Announcements
Opening, Frank Terlep [ppt show]
Parts & Materials [ppt show] – The role of vehicle materials in process and business decisions
Special Presentation [ppt show] – Mike Anderson: Industry, Safety Systems Highlights
Special Presentation [ppt show] – Dave Leuhr: Becoming the Employer of Choice in Your Market
Special Presentation [ppt show] – March Taylor Fund
Talent Pool & Education [ppt show] – Connecting Talent with Employers
November 2022
Future Disruptions– Myth Busters: Telematics – The Real Truth About Telematics Today
Estimating & Repair Planning – Mission Possible? The Repairable Claim Challenges
Talent Pool & Education – How can you help yourself – Recruiting, Training, and Retention
Data Access, Privacy & Security – Understanding the Impacts of Data in the Collision Industry
Governmental – Periodic Vehicle Safety Inspections
Emerging Technologies – Evolving Technician roles and skills of collision repair now and in the future
Definitions – Wiki Proposed Industry ADAS Definitions
Marketing Council – CIC Slogan Contest Winner
Special Presentation – Shops’ view of insurers isn’t “all about the money” – Insurer Report Card
Parts & Materials – SCRS Blend Study Research Results
July 2022
Data Access – Data Control in the Collision Repair Industry
Emerging Technologies – How the Industry Needs to Address Future ADAS Opportunities
Estimating – Repairers and Insurers: Let’s Discuss the Challenges and Successes of Repair Planning
Future Disruptions– Future Industry Business Models
Governmental – Taking a Look at Post-Repair Inspection
I-CAR Special Presentation – This is a special announcement from I-CAR on a new key industry initiative.
Industry Relations – Total Loss: The Art & Science of “Getting it Right”
Marketing Council – CIC Slogan Contest
Parts – How Businesses are Managing Rising Costs of Parts and Materials
APRIL 2022
Marketing Council – The Incredibles: CIC Branding and Social Media News
Emerging Technologies – Jumping Into the Deep End of the EV Pool (and not getting Shocked!) A panel discussion.
Estimating – Stop Guessing and Start Researching for Safe Repair Outcomes
Governmental – Utilizing Apprenticeship Programs to Ease Workforce Shortages: A Legislative and Practical Review
Parts – As inflation accelerates, how can the industry navigate relief?
OEM Roundtable Special Presentation – OEM Roundtable Industry Update
Women’s Industry Network Special Presentation – Women’s Industry Network Update
Industry Relations – Totals…Is the Industry at a Loss?
Data Access – Data Access and Control
Talent Pool – Employer & Educator Collaboration
JANUARY 2022
Future Disruptions, Part 1 and Part 2– An Introduction to Augmented, Virtual & Mixed Reality
Estimating (slideshow) Stop Guessing and Start Researching for Safe Repair Outcomes
Parts (slideshow) Supply Channel Pressures in Collision Repair
I-CAR Special Presentation I-CAR® Mixed Reality & High Voltage Technology
Emerging Tech Part 1 (slideshow) Tool and equipment updates for Scanning, Diagnostics, Programming and ADAS – Calibrations
Emerging Tech Part 2 (slideshow) Vehicle Construction Advancements Relevant to ADAS
Industry Relations (slideshow) Totals…Is the Industry at a Loss?
Data Access (slideshow) 17 Digits and Why They are Coveted
HR (slideshow) Employment Law Update
